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How to Clear Error Code on GOTV – Error E48-32, E016, E17 and E32 GOTV kenya

How to Clear Error Code on GOTV – Error E48-32, E016, E17 and E32 GOTV kenya

 If you use GOTV, you've certainly seen one or two issues that prevent you from watching your favorite stations even after you've paid your monthly fees. This post will show you how to fix GOTV error codes.

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Users frequently make these mistakes by forgetting to renew their subscriptions before the real expiration date. The majority of consumers choose to wait until after the payment's expiration before renewing; at this point, these problems begin to appear on their TV displays. When you move the antenna of the decoder, some more problems, like E48-32, appear.

How to Clear Error Code on GOTV – E016 Error Message

  • Open the decoder's message window.
  • Send the text "RESET IUC NUMBER" to 4688, for example, "RESET 5678012574 to 4688."
  • This will make the issue solved  

Another way: 

  • Open a web browser and go to this GOTV page.
  • On Easy self service, click
  • Choose "Clear Error Code"
  • Enter your IUC number and choose GOTVE16; you might also be asked to enter a Captcha code as proof of your identity.
  • Type the Captcha code, then select "Clear Error."
  • Viola! The error is gone.

How to Clear Error Code on GOTV – E48-32 Error Message 

  • Check to see if the antenna is linked to the decoder correctly; if not, reconnect.
  • In order to view signal details, tap the OK button.
  • Click Auto scan under Menu>Advanced>Installation.
  • Channel 48 and 52 will appear for you if the mistake is not a common GOTV problem.
  • You see Channel 99 once the scanning is done. You will need to rescan in order to access all of the channels you purchased if it doesn't appear. 

After trying everything, if you are still experiencing issues, contact GOTV via Twitter or Facebook by clicking here or here. These two numbers are where you can reach their customer service: 08039003788 or 01-2703232 

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